Frequently Asked Questions
What is an ID/ Meal Card?
It is your permanent student ID card plus a debit card for food services on campus. Each time you make a purchase, the amount of the purchase is deducted from your accounts' balance. Your card is encoded, validated and can be used 24 hours after activation or additions.*This ID Card must be presented at time of entry into Kearny Dining Hall*
What do I do if my Meal Card is Lost or Stolen?
Lost or stolen Meal Cards can be replaced. LOST CARD POLICY - Lost Cards must be reported to the DU Office of Business Services. Report your lost card by calling (504) 816-4603 immediately.
Who can use my card?
For your protection, the only person authorized to use your card is you. For that reason, Meal Plan Meals are non-transferable.
What can I do if my card isn't working?
Visit the administrator at the Campus Card office located in the Student Union, or contact mmatthew@dillard.edu.
How do I add more DU Dollars?
To have a DU Dollars added to your ID/ Meal Card, you can stop by any card machine on campus designated for adding funds to you card.
Where can I purchase a Commuter, Faculty/Staff meal plan?
You can purchase a Commuter, Faculty/Staff meal plan online in the "Show Now" section, or by visiting our Dining Services administrative office at Kearny Dining Hall 2nd Floor. You can also call us at (504) 816-4553 o. Cash, check, and credit card payments are accepted.
What if I have have particular dietary needs?
No problem! Our Campus Dining Services Program can accommodate your special dietary requirements. For more information, please contact Scott Price at (504) 816-4000.